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We're here to help with your questions, feedback, support needs, or career opportunities. Choose the type of inquiry below and we'll get back to you promptly.

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General Inquiry

Questions about our services, pricing, or general information

Feedback

Share your thoughts, suggestions, or testimonials

Support Request

Technical support for existing projects or services

Career / Job Application

Join our team and grow your career with us

Response Times

  • • General Inquiries: 24-48 hours
  • • Support Requests: 4-24 hours
  • • Career Applications: 1-2 weeks
  • • Urgent Issues: 2-4 hours

General Inquiry

Frequently Asked Questions

How long have you been using Drupal?

Since 2010, with an extensive track record across different organization types.

Do you work with overseas or Japanese clients?

Yes—leveraging multilingual capacity to support Japanese and international collaborations.

What technologies do you use for system development?

Drupal, WordPress, custom systems, cloud platforms (Acquia, AWS), plus mobile technologies.

Can you assist with product data management?

We do—offering Product Information Management (PIM) implementation support services.

Do you offer ongoing system maintenance?

Yes—maintenance and operational support are part of the full service lifecycle.

What’s your company culture like?

Fun-focused and collaborative—trusted in Japan and growing culture in the Philippines.

Do you serve clients outside Japan and the Philippines?

Yes—given our multilingual and CMS expertise, you cater to international and multi-regional clients.

What is your typical project timeline?

Project timelines vary based on complexity, but most web applications take 4-12 weeks, while mobile apps typically require 6-16 weeks from start to finish.

What makes Acret different from other development companies?

We combine Japanese engineering standards with local Philippine expertise, offering enterprise-grade solutions at SME-friendly prices with bilingual support.